Last Updated: October 7, 2026

At Banco Fire, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website:

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By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect different types of information when you interact with our website.

Personal Information

This may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company or business information
  • Order and inquiry details

This information may be collected when you:

  • Create an account
  • Place an order
  • Request a quotation
  • Submit a contact form
  • Contact our sales or support team

Usage Data

We may automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time and date of visits
  • Website interaction data

This information helps us understand how visitors use our website and allows us to improve its performance and user experience.

2. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.

Cookies may help us:

  • Remember user preferences
  • Improve website functionality
  • Understand website usage
  • Monitor website performance
  • Improve our products and services

You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

3. How We Use Your Information

We may use the information we collect to:

  • Provide and maintain our website and services
  • Process and manage customer orders
  • Respond to enquiries and quotation requests
  • Communicate with customers regarding products, orders, or services
  • Arrange delivery and shipping
  • Provide customer support
  • Improve our website and services
  • Send promotional information or offers where you have agreed to receive them
  • Prevent fraudulent or unauthorised activity
  • Comply with applicable legal requirements

4. Sharing Your Information

Banco Fire does not sell or rent your personal information.

We may share necessary information with trusted third parties where required to provide our services, including:

  • Payment service providers
  • Courier and shipping companies
  • Website hosting and technical service providers
  • Business service providers
  • Professional advisers
  • Government authorities or legal entities where required by law

We expect third-party service providers to handle personal information responsibly and use it only for the purposes for which it was provided.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our products and services
  • Process and maintain order records
  • Respond to customer enquiries
  • Meet accounting and legal requirements
  • Resolve disputes
  • Enforce agreements

Technical and website usage data may be retained for analytical and security purposes.

6. Data Security

Banco Fire takes reasonable administrative and technical measures to protect personal information from:

  • Unauthorised access
  • Misuse
  • Loss
  • Disclosure
  • Alteration
  • Destruction

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services.

Banco Fire is not responsible for the privacy policies, security practices, or content of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

8. Your Rights

Depending on applicable laws, you may request to:

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Ask questions regarding how your information is being used

You may contact Banco Fire to make any privacy-related request.

9. Changes to This Privacy Policy

Banco Fire may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

We recommend reviewing this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Banco Fire.

Website

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Multan

Old Ganna Mandi, Near Shaheen Market, Multan

Lahore

Rehman Garden Phase 2, Near Saggian, Lahore

Karachi

Landi, Karachi

Banco Fire also maintains warehouse facilities in Lahore and Karachi to support product availability and distribution.